Prepared Hero strives to process and ship all orders as quickly as possible.
Most orders are processed within one to three business days after payment has been successfully received and verified.
Delivery times vary depending on your location, shipping method selected, weather conditions, holidays, and carrier operations.
Estimated shipping times provided during checkout are for reference only and are not guaranteed.
Once your order has been shipped, you will receive a confirmation email containing tracking information whenever available.
Customers are responsible for ensuring that their shipping address is complete and accurate before placing an order.
Prepared Hero is not responsible for delays caused by customs processing, carrier disruptions, natural disasters, or other circumstances beyond our control.
If your package is lost or significantly delayed, please contact our customer support team for assistance.
Shipping fees, if applicable, are displayed during checkout before payment is completed.
Promotional offers such as free shipping may apply to qualifying orders for a limited time.
If your order arrives damaged, please notify us promptly with photographs of the package and product so we can investigate and provide an appropriate resolution.
